Privacy Policy
How Lone Star Water Restoration handles the information you share when you contact us for water damage help in Dale and Caldwell County.
Last updated September 3, 2026.
Information we collect
Lone Star Water Restoration is a call-first business. When you telephone us, we may collect the details you choose to share, such as your name, phone number, service address, and a description of your water damage situation, so we can dispatch a crew and help you. This website does not use contact forms, and we do not ask you to submit personal information through the site.
How we use your information
We use the information you share only to respond to your request, dispatch and perform restoration work, document a loss for your insurance carrier, and follow up about the job. We do not sell your personal information.
Cookies and analytics
This site is a simple set of static pages. If basic analytics or hosting logs are used, they may record standard technical information such as your browser type, general location, and the pages you view, in aggregate, to keep the site working and understand general usage. You can block cookies in your browser settings.
Sharing with service providers
We may share job-related information with the independent, licensed and insured restoration providers who perform or assist with the work, and with your insurance carrier when you ask us to document and bill a claim. We share only what is needed for those purposes.
Your choices
You can ask us what information we hold about your job, ask us to correct it, or ask us to delete it, by calling (737) 302-5065. Because we are phone-based, the simplest way to reach us about privacy is to call.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.